Contact
Contact Fastora Medical Billing
Talk to Fastora’s medical billing specialists. Tell us your specialty and current EHR/PM system and we will walk you through a free claims audit.
Get in touch
Let’s talk about your billing needs
Tell us your specialty and current EHR/PM system, and we’ll walk you through a free claims audit before you commit to anything.
- Call us+1 (214) 432-7568Mon–Fri, business hours (CT)
- Email usinfo@fastoramedicalbilling.com
- Headquarters5900 Balcones Drive STE 38572, Austin, TX 78731
What happens next
- Free claims audit
- Review of your current EHR/PM setup
- Credentialing, if needed
- Handoff to your dedicated billing team
Please do not include patient information, medical records, or other sensitive health information in this form. This form is for practice enquiries only. We'll arrange a secure channel before any patient data is exchanged.
FAQ
Before you get in touch
Answers to the questions practices ask us most.
Still have a question? Talk to our team about your billing workflow.
What is Revenue Cycle Management (RCM) and how does Fastora approach it?
RCM covers every step from scheduling and eligibility checks through claim submission and final payment. Fastora runs this as one connected workflow — our virtual assistant, scribe, and billing teams hand off cleanly at each stage, so nothing slips between phases.
How does your pricing model work?
Pricing details to be provided by the Fastora team — commonly structured as a percentage of collections or a flat monthly fee depending on practice size and services used.
What types of practices do you serve?
We work with primary care, specialty practices, urgent care and ASCs, behavioral and mental health providers, freestanding EDs, rehab and chiropractic clinics, dental and oral surgery practices, and home health and hospice providers.
How do you ensure the security and privacy of our patient data?
Data security and patient privacy are crucial when it comes to medical regulation in the United States. We are fully HIPAA and HITECH compliant, implementing encryption, secure server environments, strict access controls, and regular internal audits to safeguard all sensitive information.
How do you protect patient information?
We follow HIPAA and HITECH requirements, using encryption, secure server environments, strict access controls, and regular internal audits to safeguard sensitive information.
Are your billing and coding professionals certified?
Yes — every claim is handled by certified medical billing and coding professionals.
How quickly will I see financial improvements?
It depends on your starting point. Denial and payment trends are tracked from the first billing cycles after onboarding, and results build as claim follow-up and AR cleanup progress.
How will I stay informed about my practice's financial performance?
You'll get clear, regular performance dashboards and reporting covering claims, collections, and denials, plus a dedicated point of contact for questions any time.
What does the onboarding process involve?
Onboarding starts with a free claims audit and a review of your current EHR/PM setup, followed by credentialing (if needed) and a handoff to your dedicated billing team.
What medical billing services does Fastora provide?
End-to-end revenue cycle management, or individual services: eligibility verification, prior authorization, medical coding, claims management, denial management, AR follow-up, payment posting, patient billing and collections, underpayment recovery, credentialing, billing audits and reporting.
Do you work with behavioral health and therapy practices?
Yes. We bill for psychiatry, psychology, therapists and counselors, substance use treatment, and physical, occupational and speech therapy, as well as physician specialties.
What does the free billing assessment include?
A review of your denials, AR by payer and aging bucket, coding, fee schedules and front-end processes, followed by written findings with recommended fixes and a walkthrough call. There is no obligation to switch billers.
Not sure where to start? You can also start with a free billing assessment, see how pricing works, learn more about Fastora, review our billing services.
