Privacy Policy
How Fastora handles information collected through this website.
Last updated: October 6, 2026
Fastora Medical Billing Solutions ("Fastora", "we", "us") operates this website. This policy explains what information we collect through this website, how we use it, and the choices available to you.
This website is not for patient information
This website and its enquiry form are intended for healthcare providers and practice administrators making business enquiries. Please do not submit patient names, medical records, insurance member identification numbers, diagnoses, treatment information, or any other Protected Health Information (PHI) through this website.
Where Fastora processes PHI in the course of providing billing services to a client practice, that processing is governed by the services agreement and Business Associate Agreement between Fastora and that practice, not by this website policy.
Information we collect
Information you give us
When you submit our enquiry form, we collect your name, practice name, email address, phone number, healthcare specialty, the practice management or EHR system you use, the services you are interested in, and any message you choose to include.
Information collected automatically
Like most websites, we collect standard technical information such as IP address, browser type, device type, pages visited, and referring website. We use Google Analytics for this. Google Analytics sets cookies in your browser and processes this data on our behalf.
How we use this information
- To respond to your enquiry and arrange a consultation or claims audit
- To provide the services you request
- To understand how visitors use our website and improve it
- To meet our legal and regulatory obligations
We do not sell your personal information. We do not share it with third parties for their own marketing purposes.
Who we share information with
We share information only with service providers who help us operate this website and our business, and only to the extent needed. These currently include our website hosting provider, our email delivery provider, and Google Analytics. We may also disclose information where required by law.
How long we keep it
Enquiry form submissions are retained for 12 months unless you ask us to delete them sooner, or unless we are required to keep them longer for legal or contractual reasons.
Security
This website is served over HTTPS, and we apply administrative and technical safeguards to protect the information we hold. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies
We use cookies for website functionality and for analytics. You can block or delete cookies through your browser settings. Blocking cookies may affect how parts of the site work.
Your choices
You can ask us to provide a copy of the personal information we hold about you, correct it, or delete it. Contact us using the details below and we will respond within a reasonable period. Depending on where you live, you may have additional rights under state privacy law.
Children
This website is intended for business users and is not directed at children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.
Contact us
Fastora Medical Billing Solutions
5900 Balcones Drive STE 38572, Austin, TX 78731
Email: info@fastoramedicalbilling.com
Phone: +1 (214) 432-7568
Ready to simplify your medical billing?
Talk with Fastora about your billing workflow, revenue cycle challenges, claims, denials and accounts receivable needs.