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HIPAA & HITECH-aligned workflows

Therapy & rehab

Rehab Therapy Billing Services

Rehabilitation billing for multi-discipline clinics and physiatry groups: PT, OT and speech claims, PM&R medical billing, pooled visit limits and injury payers.

  • Specialty-tuned coding and claims workflows
  • HIPAA & HITECH-aligned workflows

Billing challenges

What makes Rehabilitation different to bill

Every specialty has its own coding rules, payer requirements and places where revenue slips.

  • Three disciplines, three modifiers

    PT, OT and SLP each need their own plan of care and discipline modifier, and shared CPT codes are routed by that modifier.

  • Two Medicare thresholds

    OT has its own annual threshold while PT and SLP share one, so a patient in all three is tracked against two at once.

  • Shared visit limits

    Plans often pool PT, OT and speech visits, so one discipline can use up another's benefit.

  • Physician and injury claims

    Physiatry E/M and procedures follow physician rules, and workers' comp or auto claims bring claim numbers, adjusters and state rules.

Specialty billing guide

Eligibility, authorization, coding and follow-up

Rehab therapy billing services for multi-discipline clinics

Fastora provides rehab therapy billing services for outpatient clinics that offer physical, occupational and speech therapy under one roof, and for physiatry groups that pair PM&R medical billing with in-house therapy. Each discipline follows its own codes, modifier and plan of care, yet the claims all draw on the same patient benefits, so one mistake on one side can affect the others.

A single patient often moves across disciplines. After a stroke, a patient may see PT for gait, OT for self-care and SLP for swallowing in the same week, each under a separate plan of care, while the physiatrist manages the overall course. The claims have to agree on diagnosis and dates, and every visit draws down a benefit that may be pooled.

Our therapy billing services cover eligibility and benefits, authorizations, charge review, our Advanced Pre-Submission Claim Review before electronic submission, payment posting, denials and AR. Every claim is handled by certified medical billing and coding professionals.

Rehabilitation billing rules shared by PT, OT and SLP

Under Medicare, outpatient therapy is paid only under a written plan of care certified by a physician or nonphysician practitioner, with recertification and progress reports on a schedule. Each discipline needs its own plan and its own modifier, and Medicare tracks spending against two annual per-beneficiary thresholds. CMS publishes the threshold amounts each year; above them, lines need the KX modifier and records that support medical necessity.

DisciplineMedicare modifierEvaluation codesMedicare thresholdMain unit logic
Physical therapyGP97161-97163 (re-eval 97164)Shared with SLPMostly timed, 15-minute units
Occupational therapyGO97165-97167 (re-eval 97168)Separate OT thresholdMostly timed, 15-minute units
Speech-language pathologyGN92521-92524, 92610Shared with PTMostly untimed, per session

Timed codes follow the 8-minute rule for Medicare, counted across all timed minutes in a visit, while many SLP codes are billed once per session. Shared codes such as 97530 or 97110 can be billed by PT or OT, and only the modifier and plan of care tell the payer which benefit the line counts against. Assistant services carry CQ (PTA) or CO (OTA) for Medicare and are paid at a reduced rate.

PT, OT and SLP billing services by discipline

This page is the hub for our rehab work. Each discipline has its own page with code tables, documentation points and payer rules:

Clinics that bill all three under one tax ID benefit most from a single team that sees the whole patient, because pooled limits and the combined PT/SLP threshold only show up when the disciplines are viewed together.

Outpatient rehab billing: pooled limits and same-day visits

Commercial plans often pool rehab visits across disciplines, sometimes with chiropractic care in the same count. When a patient sees PT and OT on the same day, some plans count two visits and some count one. We check how each plan counts before the schedule is built, so a patient does not reach the limit halfway through an episode.

  • Visits used at other providers earlier in the year are confirmed with the payer, since commercial limits and the Medicare thresholds follow the patient.
  • Evaluations by two disciplines on the same day are both billable when each has its own plan of care and documentation.
  • Same-day services carry the correct discipline modifier on every line, and NCCI pairs get modifier 59 or an X modifier only when the record shows distinct services.
  • Rehabilitative and habilitative benefits are checked separately, since some plans pay one but limit the other.

PM&R medical billing for physiatrists

Physiatrists bill new and established patient E/M visits, with the level supported by medical decision-making or total time on the date of the encounter. Consultation requests from other physicians are billed as office visits for Medicare, while some commercial payers still accept consultation codes. When a separately identifiable E/M service happens on the same day as a minor procedure such as an injection, modifier 25 is added to the E/M only when the note documents work beyond the procedure's usual pre-service evaluation.

CodeDescriptor (summary)Notes
95907–95913Nerve conduction studies, by number of studies (95907 for 1–2 studies through 95913 for 13 or more)Count each nerve and study type as the code set defines
95886Needle electromyography, each extremity, with related paraspinal areas, done with nerve conduction studies; completeAdd-on code reported with the nerve conduction code
20552Injection(s); single or multiple trigger point(s), 1 or 2 muscle(s)Billed once per session
20553Injection(s); single or multiple trigger point(s), 3 or more musclesBilled once per session
20610Arthrocentesis, aspiration and/or injection, major joint or bursa; without ultrasound guidanceDrug supply billed separately with its HCPCS code

Nerve conduction codes are selected by the total number of studies performed, not by the number of limbs, and the report must list each nerve and study. Medicare Administrative Contractors publish local coverage determinations for nerve conduction studies and EMG, with limits on the number of studies expected per diagnosis. If a technician performs the test, professional and technical components are billed separately with modifiers 26 and TC. Practices with interventional work can also see our pain management billing page.

Sports rehab billing, workers' comp and injury payers

Sports rehabilitation billing often involves payers other than the patient's health plan. Workers' compensation claims need the employer, date of injury, claim number and adjuster approval, and are paid under state fee schedules. Auto and personal injury protection (PIP) claims follow state rules and policy limits, and the health plan may deny until auto coverage is exhausted or documented.

In Texas, workers' compensation rules at 28 Texas Administrative Code §134.600 list physical and occupational therapy among services that need preauthorization, with an exemption for the first six visits after the evaluation when they occur within two weeks of the date of injury or of a surgery the carrier preauthorized. Other states set their own rules, so we check them claim by claim.

External cause and activity diagnosis codes help payers route injury claims correctly. For athletes treated by team physicians and orthopedic surgeons, see our orthopedic and sports medicine billing page.

Authorizations, denials and AR across rehab services

Authorization needs differ by service line. Therapy visits may need approval after the evaluation, electrodiagnostic tests and injections may need approval under the payer's policy, and workers' compensation often requires adjuster sign-off before treatment. Our authorization team tracks approvals by discipline, visits and dates.

Typical rehab denials include missing discipline modifiers, therapy visits beyond pooled limits, lines above a Medicare threshold without KX, nerve conduction counts that do not match the report, modifier 25 without separate documentation, and injury claims sent to the wrong payer. Each denial is traced to its cause, corrected and appealed with the supporting record.

AR is worked by payer and age, with extra attention to workers' compensation and PIP claims, which often need adjuster calls and resubmission with medical records. When an auto carrier denies because benefits are exhausted, we move the claim to the health plan with the carrier's exhaustion letter rather than writing it off.

Credentialing physiatrists, therapists and assistants

A rehab group may need physicians, therapists and assistants enrolled with the same payers under one group. Each clinician needs an NPI, license and payer enrollment, and therapists in private practice enroll with Medicare individually and reassign benefits to the group. Assistant services are billed under the supervising therapist with CQ or CO for Medicare where applicable. Our credentialing and enrollment team tracks every application through a nine-stage process until the clinician is ready to bill.

What to look for in a billing partner

Our Virtual Assistant team verifies benefits, pooled visit limits, injury claim details and authorizations before care. Scriber support records documentation in your EHR in real time. Certified billers code physician and therapy services, submit claims, post payments, and work denials and AR, all inside your existing EHR/PM system with no software to install.

You get a dedicated account contact, transparent dashboards and a monthly review call. When you compare rehabilitation billing services, ask how each team tracks the two Medicare thresholds, pooled visits and plan-of-care dates across disciplines. Pricing is quoted after a free assessment, as our pricing page explains. Groups that also run counseling or neuropsychology services can review our behavioral health billing.

Rehab billing services and rehab therapy RCM

Rehab billing services have to handle timed codes, units and the visit-limit rules that govern therapy benefits — across physical, occupational and speech therapy, often under one roof. Our rehab therapy RCM covers the full cycle for therapy providers: authorizations tracked by visit count, the KX modifier applied where the cap exception applies, claims matched to documented units and denials worked the week they arrive. See our medical billing services for the full scope.

The discipline-specific pages describe each therapy coding in detail. See our physical therapy billing and occupational therapy billing pages.

How Fastora helps

How we support Rehabilitation practices

  • GP, GO and GN modifiers checked on every therapy line
  • Separate Medicare thresholds tracked for OT and for PT/SLP
  • Pooled visit limits and same-day visit rules confirmed by plan
  • Physiatry E/M, injections and electrodiagnostic tests coded by certified coders
  • Workers' compensation and auto/PIP claims billed to each payer's rules
  • Authorizations tracked across disciplines and procedures

One connected workflow

  1. 1

    Assessment

    A free billing assessment of your claims, denials, AR and fee schedules, with written findings.

  2. 2

    Setup

    Access to your existing EHR/PM system, credentialing checks and payer set-up. No software to install.

  3. 3

    Billing & claims

    Eligibility, coding, Advanced Pre-Submission Claim Review and electronic claim submission.

  4. 4

    Follow-up

    Insurance claim follow-up by aging bucket, payment posting and patient statements.

  5. 5

    Denial resolution

    Denials corrected and appealed, and the cause fixed at the front end.

  6. 6

    Reporting & optimization

    Transparent dashboards and a monthly review call with your dedicated account contact.

FAQ

Common questions

Still have a question? Talk to our team about your billing workflow.

Do you bill PT, OT and SLP under one contract?

Yes. A multi-discipline clinic can have physical, occupational and speech therapy billed by one Fastora team under one agreement, with one dedicated account contact. That lets us track pooled visit limits and the combined Medicare PT/SLP threshold across disciplines. Scope and pricing are set after a free billing assessment.

Do you bill both physiatry and therapy services?

Yes. We bill PM&R E/M visits, injections and electrodiagnostic tests alongside PT, OT and speech therapy for the same practice. Physician services follow physician coding rules such as modifier 25 and E/M level selection, while therapy lines follow plan-of-care, threshold and discipline modifier rules, and we check that the claims agree on diagnosis and dates.

Which modifiers identify each therapy discipline?

Medicare requires GP for physical therapy, GO for occupational therapy and GN for speech-language pathology on every outpatient therapy line. Many commercial and Medicaid plans use the same modifiers. Assistant services add CQ for a physical therapist assistant or CO for an occupational therapy assistant when Medicare's de minimis standard is met.

Is there still a Medicare therapy cap?

No hard cap applies. Medicare uses annual per-beneficiary thresholds, one for PT and SLP combined and one for OT. Above them, claims need the KX modifier and documentation of medical necessity, and a higher amount can prompt targeted medical review. CMS publishes the amounts each year on its therapy services page.

Do you handle workers' compensation and auto injury claims?

Yes. We collect claim numbers and adjuster details at intake, request preauthorization where the state rule or carrier requires it, and bill each payer under its own fee schedule. When auto benefits are exhausted, we move the balance to the health plan with the carrier's documentation instead of writing it off.

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