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HIPAA & HITECH-aligned workflows

Hospital & facility

FQHC Billing Services

Billing built for federally qualified health centers: PPS encounter rates, FQHC G-codes, qualifying visit rules, sliding fee schedules and Medicaid wrap-around payments.

  • Specialty-tuned coding and claims workflows
  • HIPAA & HITECH-aligned workflows

Billing challenges

What makes FQHC different to bill

Every specialty has its own coding rules, payer requirements and places where revenue slips.

  • Encounter-rate payment

    Most encounters are paid at a fixed prospective rate per qualifying visit, reported with FQHC G-codes on the UB-04. A visit that does not qualify earns nothing.

  • Qualifying visit rules

    Only face-to-face encounters with qualifying practitioner types count. Same-day medical and mental health encounters have strict rules and heavy audit attention.

  • Sliding fee compliance

    Centers must apply a board-approved sliding fee schedule consistently, with nominal charges at the lowest incomes. Errors come straight out of revenue.

  • Wrap-around filings

    Medicaid wrap-around payments are claimed separately from encounter claims under state-specific rules. Unfiled wrap-around is pure lost revenue.

Specialty billing guide

Eligibility, authorization, coding and follow-up

What makes FQHC billing different

Our fqhc billing services are built for federally qualified health centers, where the payment model itself is different: most encounters are paid at a cost-based prospective rate per visit, reported with FQHC-specific G-codes, rather than fee-for-service. Add the sliding fee schedule, the qualifying-visit rules and the mix of medical, dental and behavioral health under one roof, and FQHC billing needs its own playbook. Fastora's certified billing and coding professionals handle FQHC claims as part of our wider medical billing services.

The margin for error is small because the encounter rate is fixed: a visit that does not qualify, a second encounter billed wrong on the same day, or a sliding-fee patient billed incorrectly all come straight out of the center's revenue. We run eligibility and benefits checks before visits, confirming coverage and the patient's sliding-fee tier so the front desk collects the right amount at the right time.

PPS encounter billing and FQHC G-codes

CodeDescriptor (summary)Billing note
G0466FQHC visit, new patient, medicalQualifying medical encounter for a new patient
G0467FQHC visit, established patient, medicalThe common daily encounter code
G0468FQHC visit, IPPE or AWVPreventive visit encounter
G0469FQHC visit, new patient, mental healthMental health qualifying encounter
G0470FQHC visit, established patient, mental healthSame-day rules apply with medical visits
G0511Chronic care management and general care managementMonthly code with its own billing rules

Medicare FQHC claims go out on the UB-04 with the FQHC bill type, and payment is the lesser of charges or the geographically adjusted encounter rate. Only qualifying visits count: face-to-face encounters with a physician, nurse practitioner, physician assistant, certified nurse midwife, clinical psychologist or clinical social worker, or a visit under the diabetes self-management or medical nutrition therapy programs. We validate the rendering provider type on every encounter before the claim goes out.

Qualifying visits and same-day encounters

Medicare generally pays for one encounter per day, but a medical visit and a mental health visit on the same day can each count as a qualifying encounter when they are distinct, with the subsequent line carrying modifier 59. New patient preventive visits have their own same-day logic as well.

Same-day billing is one of the most audited areas in FQHC billing. We check that the two encounters involved different providers or distinct services, that the documentation supports both, and that the modifier is applied the way the Medicare contractor expects, rather than billing two encounters by default.

Sliding fee schedules and uninsured patients

Health centers must offer a sliding fee discount schedule for patients at or below 200 percent of the federal poverty guidelines, with nominal charges for those at or below 100 percent. The schedule has to be applied consistently, and patients must be assessed for eligibility on a regular cycle.

Our patient billing and collections process ties the sliding-fee tier to the visit at check-in, so uninsured and underinsured patients are charged the right amount, nominal-charge rules are followed, and the center's board-approved schedule is applied the same way at every site.

Medicaid wrap-around payments

Medicaid pays FQHCs under its own prospective system, and when the managed care payment for a visit falls short of the PPS rate, the state owes a wrap-around payment to make up the difference. Wrap-around is claimed separately from the encounter claim and follows state-specific filing rules and timelines.

Missed wrap-around claims are pure lost revenue: the visit was already provided and the encounter already billed. We track Medicaid managed care encounters against wrap-around filings by state, so the supplemental payments the center is owed do not slip through the cracks.

Common FQHC denials and how we prevent them

DenialTypical causePrevention step
Non-qualifying visitRendering provider type not on the qualifying listProvider type validated on every encounter
Same-day encounter deniedTwo encounters billed without distinct servicesSame-day logic checked against documentation
Wrong bill typeFQHC claim filed on the wrong UB-04 bill typeBill type validated before submission
Sliding fee errorPatient charged outside the approved scheduleTier tied to the visit at check-in
Wrap-around missedSupplemental claim never filedMedicaid encounters reconciled to wrap filings

FQHC denials often trace back to registration: the wrong provider type, the wrong tier or the wrong bill type. We fix those at the front end and report denial patterns by site so multi-site centers can see which location needs attention.

How Fastora supports FQHCs

Fastora works inside your existing EHR/PM system under the user access you grant, with no software to install and no hidden setup fees. You get a dedicated account contact, transparent dashboards, monthly performance reporting and a monthly review call.

Fees are quoted after a free assessment, so we can see your encounter volume, payer mix and site count first. Start with a free billing assessment and we will show you where claims are slowing down before you commit to anything.

FQHC billing services for community health centers

FQHC billing services for community health centers center on the encounter rate: qualifying visits billed with the right encounter codes, PPS rate reconciliation, and the wrap-around payment math that makes the center whole. Community health billing also means sliding-fee schedules documented correctly, UDS reporting data kept clean from the billing system, and credentialing for a constantly changing provider roster. The billing has to serve two masters — revenue and compliance — and the monthly close should reconcile both. Our credentialing and enrollment team handles rotating provider rosters, read our Texas Medicaid billing guide, see billing for small practices.

How Fastora helps

How we support FQHC practices

  • Encounter G-codes matched to new vs established and medical vs mental health visit types
  • Rendering provider type validated against the qualifying list on every encounter
  • Same-day medical and mental health encounters checked against documentation before billing
  • Sliding-fee tier tied to the visit at check-in and applied consistently across sites
  • Medicaid encounters reconciled to wrap-around filings so supplemental payments are claimed

One connected workflow

  1. 1

    Assessment

    A free billing assessment of your claims, denials, AR and fee schedules, with written findings.

  2. 2

    Setup

    Access to your existing EHR/PM system, credentialing checks and payer set-up. No software to install.

  3. 3

    Billing & claims

    Eligibility, coding, Advanced Pre-Submission Claim Review and electronic claim submission.

  4. 4

    Follow-up

    Insurance claim follow-up by aging bucket, payment posting and patient statements.

  5. 5

    Denial resolution

    Denials corrected and appealed, and the cause fixed at the front end.

  6. 6

    Reporting & optimization

    Transparent dashboards and a monthly review call with your dedicated account contact.

FAQ

Common questions

Still have a question? Talk to our team about your billing workflow.

What does billing for an FQHC cost?

Fastora quotes after a free billing assessment, because cost depends on encounter volume, the number of sites, payer mix and the scope of services. Pricing may be a percentage of collections, a flat fee per claim or a hybrid. There are no hidden setup fees, and you see the proposal before you commit to anything.

What counts as a qualifying FQHC visit?

A face-to-face encounter with a qualifying practitioner: physician, nurse practitioner, physician assistant, certified nurse midwife, clinical psychologist or clinical social worker, plus diabetes self-management and medical nutrition therapy visits. The encounter must be for a covered service and documented as face-to-face. Non-qualifying visits do not earn the encounter rate.

Can two encounters be billed on the same day?

Sometimes. Medicare generally pays one encounter per day, but a medical visit and a mental health visit on the same day can each qualify when they are distinct encounters, with modifier 59 on the subsequent line. Both encounters need documentation that supports them as separate, and we apply the same-day logic the Medicare contractor expects rather than billing two encounters by default.

What is G0511 used for?

G0511 is the FQHC code for chronic care management and general care management services, billed monthly when the requirements are met. It has its own rules on consent, care plans and time, and it interacts with same-day encounter logic, so we validate each G0511 claim against the month's encounters before it goes out.

How does sliding fee billing work?

Patients are assigned to a tier based on income relative to the federal poverty guidelines, with nominal charges for those at or below 100 percent and discounted fees up to 200 percent. The tier is set at check-in, reassessed on the center's regular cycle, and applied consistently across sites so every patient is charged according to the same board-approved schedule.

Get started

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