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Credentialing

How Much Does Credentialing Cost?

Credentialing costs come from a few fees, a lot of staff time and the revenue you lose while waiting. Here is how to add it up and compare in-house work with an outside service.

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  • 5 min read
Illustration for the Fastora guide: How Much Does Credentialing Cost?

How much does credentialing cost a practice?

How much does credentialing cost? The direct fees are usually small, and for many individual clinicians some core steps are free. The real cost is the staff time needed to complete and follow up on applications, any vendor fees, and the revenue a practice cannot collect while a provider waits to be approved.

Because those costs depend on how many providers, payers and locations you have, the useful approach is to build your own estimate. This article lists each cost item, explains the pricing models vendors use and shows how to compare options.

Fees charged by government programs and registries

Several of the core steps cost nothing in direct fees. Others carry a fee only for certain provider types, so check the current rules for your own enrollment.

ItemDirect fee?Notes
NPI from NPPESNoCMS issues Type 1 and Type 2 NPIs free of charge
CAQH ProView profileNo fee to providersParticipating health plans fund the platform
Medicare enrollment (CMS-855I)Generally none for physicians and non-physician practitionersIndividual practitioners are generally exempt from the Medicare application fee
Medicare enrollment for institutional providersYesCMS sets the application fee each calendar year and publishes it in the Federal Register
State Medicaid enrollmentDepends on state and provider typeStates may charge an application fee to institutional providers; check your state Medicaid agency
Commercial plan applicationsUsually noneMost plans do not charge providers to apply

Licenses, DEA registration, board certification and malpractice coverage also cost money, but they are costs of practicing rather than of credentialing itself. Include them in your budget if a new provider needs them before applications can go out.

Staff time: the largest in-house cost

Doing credentialing in-house means paying for the hours it takes. Each payer application needs data entry, document uploads, signatures, follow-up calls, answers to information requests and contract review. Multiply that by the number of providers and payers, then add CAQH re-attestations, Medicare revalidation and recredentialing cycles.

To estimate the cost, track how long one complete application takes your team from start to approval, including follow-up. Multiply by your loaded hourly staff cost and by the number of applications you expect this year. Add time for ongoing maintenance on every enrolled provider.

Questions that change the estimate

  • How many providers will join, leave or change locations this year?
  • How many payers does each provider need, including Medicaid managed care and Medicare Advantage plans?
  • Does each new location or tax ID trigger new applications?
  • Who on staff already knows PECOS, CAQH and each payer portal?

The cost of waiting

The cost many practices overlook is lost or delayed revenue. While a provider is not yet active with a payer, claims are usually denied, and many commercial plans do not pay for services before their effective date. A provider who is ready to see patients but cannot bill most of them is a fixed cost with little income.

A simple way to estimate it: take the visits a provider would see per week with a given payer, multiply by your average payment for those visits, and multiply by the weeks of delay. Run it for each major payer. This number often matters more than any application fee, and it is why a complete first submission is worth the effort. The article on credentialing timelines covers where delays usually come from.

Costs that come from credentialing errors

Mistakes in enrollment data create costs long after approval. A provider loaded under the wrong tax ID, location or taxonomy can see claims rejected or paid to the wrong entity. A lapsed CAQH attestation or a missed Medicare revalidation can interrupt payment for every patient that provider sees.

  • Denied claims that must be corrected and resubmitted, sometimes past the timely filing limit.
  • Payments sent to an old group or bank account after a provider changes practices.
  • Gaps in coverage when a revalidation or recredentialing request goes unanswered.
  • Extra staff time spent tracing why a payer does not show the provider as active.

Count these in your estimate, because they are part of the cost of doing credentialing with too little time or tracking.

Credentialing services cost: common pricing models

Credentialing services cost different amounts depending on how the vendor prices the work and what is included. Industry pricing varies widely by region, provider type and scope, so compare quotes on the same list of payers and tasks.

Pricing modelHow it worksWatch for
Per application or per payerA fee for each payer application per providerWhether follow-up, contract review and resubmissions are included
Per provider packageA set fee to credential one provider with an agreed list of payersWhich payers are in the package and what extra payers cost
Monthly maintenanceA recurring fee per provider for CAQH upkeep, revalidation and recredentialingWhether license and document expiry tracking is included
Bundled with billingCredentialing included as part of a medical billing agreementWhich credentialing tasks are covered and for how many providers

When credentialing is bundled with billing, look at the whole agreement rather than the credentialing line alone. Our article on what medical billing services cost explains how billing pricing models compare.

How to compare credentialing quotes

A lower price is not cheaper if it leaves tasks to your staff or leads to longer delays. Ask each vendor the same questions and put the answers side by side.

  1. Which payers, programs and forms are included (PECOS, CMS-855B, Medicaid, managed care, commercial, Medicare Advantage)?
  2. Is CAQH setup and re-attestation included?
  3. Is EFT and ERA enrollment included for each payer?
  4. How are follow-ups handled, and how often will you receive status updates?
  5. Are contract and fee schedule review part of the service?
  6. What happens if a panel is closed or an application is denied?
  7. Are revalidation and recredentialing included or billed separately?
  8. Who owns the provider data and documents if you end the agreement?

In-house or outsourced: a quick comparison

FactorIn-houseOutsourced
Direct costStaff wages and timeVendor fees
ExpertiseDepends on staff experience with each payer and portalDepends on the vendor's experience with your specialty and state
TrackingYour own spreadsheet or softwareVendor tracking and reports
ControlFull, with direct payer contactShared; you need regular status reports
Best fitStable groups with few new hires and an experienced coordinatorGrowing groups, new practices and practices without a dedicated coordinator

For the full set of steps either team must complete, see the provider credentialing guide.

Getting a quote for credentialing

Fastora quotes its credentialing and payer enrollment work after a free assessment, with no hidden setup fees, and pricing depends on the number of providers, payers and locations. You can start with a free billing assessment to see how enrollment gaps are affecting your claims.

Frequently asked questions

Is there a fee to enroll in Medicare?

Physicians and non-physician practitioners are generally exempt from the Medicare application fee. Institutional providers pay a fee that CMS updates each calendar year in the Federal Register. Confirm your provider type with CMS or your Medicare Administrative Contractor before applying.

Does CAQH charge providers?

No. CAQH ProView is free for providers to use. Health plans that participate in CAQH fund it, and providers authorize those plans to view their profile.

Why do credentialing quotes vary so much?

Vendors include different tasks. Some quote only the application, while others include CAQH upkeep, follow-up, contract review, EFT and ERA enrollment and recredentialing. Compare quotes on the same list of payers and tasks.

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